FAQs

 

1. How can I contact you?

You can reach us by email at sheddlessusa@gmail.com. We strive to respond to all inquiries promptly and efficiently.

2. Where are your products shipped from?

Our products are shipped from various locations depending on the supplier. We ensure that all items are sourced from reputable manufacturers to maintain high quality.

3. Can I get a refund on my product?

Yes, we have a 30-day return policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving your item.

4. What is the process for returning an item?

To initiate a return, please contact us at sheddlessusa@gmail.com. We will guide you through the return process and provide you with the necessary instructions.

5. Are there any items that cannot be returned?

Yes, certain items such as perishable goods, custom products, and personal care items are non-returnable. Please contact us if you have questions about a specific item.

6. How long does it take to process a refund?

Once we receive and inspect your return, we will notify you of the approval status. If approved, refunds are processed within 10 business days. Please allow additional time for your bank or credit card company to post the refund.

7. What should I do if my item is damaged or defective?

If you receive a damaged or defective item, please contact us immediately at sheddlessusa@gmail.com. We will evaluate the issue and work to resolve it promptly.

8. Can I exchange my item for a different product?

The fastest way to obtain a different item is to return the original product and make a separate purchase for the new item once the return is accepted.

9. Do you ship internationally?

Yes, we offer international shipping. Shipping times and costs may vary.